AILIFE A9 EBIKE-WHITE
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Estimated Delivery:Apr 22 - Apr 26
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Free Shipping & Returns
AILIFE A9 EBIKE-WHITE
| Model Name: A9 |
| Motor: 48V/500W (motor peak 750W) |
| Battery: 48V/20Ah 18650 Li-ion Removable battery |
| Frame Material: Steel |
| Display: LED display |
| Charger: AC 100V-220V, 54.6V/2A |
| Charging time: 3-5 hours |
| Max Range: About 50km (Pure electric); About 80KM (with pedal assist) |
| Max speed: USA: 20mile/h |
| Speed Level: 3 modes |
| Max load: 110KG |
| Brake: Disc brake |
| Light: Front-rear turn signal lighting tail + Head light |
| Anti-theft alarm: Yes security alarm |
| Tire: 14inch tubeless tire |
| Climb angle（°）: 15 |
| IP level: IP65 |
| Color: White |
| Packing size: 82.52958.5 cm, 32.511.423inch |
| Net Weight: 32.8KG |
| Gross Weight: 35.2KG |
| Phone holder: Yes |
| Foldable: Yes |
| Suspension: 8pcs (rear tire 4pcs, frame 2pcs, front fork 2 pcs) |
| Rest cushion: Rest cushion for second seat with hand bar holder |
| Seat: Big size and comfortable |
| Outside Box material: Kraft corrugated cardboard box |
| Warranty: 1year for battery, controller, display, motor |
| Repair office: phone/whatsapp: +18183703203; Address: 8525 Tobias Avenue Apt 181, Panorama City, CA 91402 |
| 1. One-year warranty covers motors, batteries, controllers and instruments. Wearing parts are not guaranteed. (If consumable parts are broken due to manual operation, fees will be charged for repair). If any of the above warranty parts break during the warranty period, we will send replacement parts by express for free, and the customer shall cooperate in taking photos and videos for confirmation. |
| 2. For unreasonable returns (no quality issues) after delivery, the buyer shall bear the return shipping fee, repacking fee and labor cost (restocking fee). |
| 3. If the customer finds damage after signing for receipt: For minor issues, we will send parts by express for free; for major issues, the product must be sent back to our designated repair location, and we will try our best to avoid customer returns. Returns require us to provide a return label and must be sent to the designated repair location. |
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4. If the product is damaged due to user use after delivery, express fee and accessory fee will be charged for repair, and the return address will be provided and confirmed by us.
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SHIPPING INFORMATION
Shipping Area
·We currently ship to the **United States and Canada** (excluding remote areas).
Processing Time
·Orders are processed within **3–5 business days** after payment confirmation.
·During peak seasons, processing time may be extended to **5–7 business days**.
Shipping Method & Delivery Time
·Shipping carrier: **FedEx**
· Estimated shipping time: **5–7 business days**
Shipping Cost
**Free shipping** on all orders to the United States and Canada (excluding remote areas).
Tracking Information
·Once your order has been shipped, a tracking number will be sent to your email.
·You can track your package here: https://www.17track.net
Undeliverable & Lost Packages
·If a package is returned due to incorrect address, we will reship after you confirm the correct address.
· If your package is lost in transit, please contact us within **30 days** of shipment.
RETURNS & WARRANTY POLICY
1. Returns & Refunds
· We do NOT accept returns for any reason without product defects.
· If you still wish to return the item for personal reasons, you must bear all return shipping costs.
· Return requests will only be accepted if the product is unused, in original packaging, and in resalable condition.
2. Defective or Damaged Items
We accept returns, exchanges, or refunds only if the item is defective, damaged, or incorrect upon delivery.You must provide photo or video proof within 7 days of delivery.
3. Warranty Policy
We provide a 1-year warranty for all electric bikes from the date of delivery.The warranty covers manufacturing defects and quality issues.It does NOT cover:
· Damage caused by misuse, accident, water, or improper maintenance
· Normal wear and tear of parts
· Unauthorized modification or disassembly
4. Refund Processing
Once the returned item is received and inspected, approved refunds will be processed to your original payment method within 3–5 business days.
5. Contact Us
If you have any questions, please contact our customer service：service@ailife-rider.com
Discover more in our FAQ
How long does it take to process an order?
All the details you love about the original—with a fresh flared block heel and modern square toe. Expertly crafted using soft Nappa leather, this essential style molds and moves with you to keep you comfortably on your feet all day (and night). This boot uses leather sourced from a Leather Working Group-approved trader. The Leather Working Group (LWG) Audit Standards provide transparency and accountability within the leather supply chain—covering energy and water usage.
Do you ship internationally?
All the details you love about the original—with a fresh flared block heel and modern square toe. Expertly crafted using soft Nappa leather, this essential style molds and moves with you to keep you comfortably on your feet all day (and night). This boot uses leather sourced from a Leather Working Group-approved trader. The Leather Working Group (LWG) Audit Standards provide transparency and accountability within the leather supply chain—covering energy and water usage.
What is your return policy?
All the details you love about the original—with a fresh flared block heel and modern square toe. Expertly crafted using soft Nappa leather, this essential style molds and moves with you to keep you comfortably on your feet all day (and night). This boot uses leather sourced from a Leather Working Group-approved trader. The Leather Working Group (LWG) Audit Standards provide transparency and accountability within the leather supply chain—covering energy and water usage.
What are your sizing options?
All the details you love about the original—with a fresh flared block heel and modern square toe. Expertly crafted using soft Nappa leather, this essential style molds and moves with you to keep you comfortably on your feet all day (and night). This boot uses leather sourced from a Leather Working Group-approved trader. The Leather Working Group (LWG) Audit Standards provide transparency and accountability within the leather supply chain—covering energy and water usage.
